Happy, Healthy Docs and Health Professionals

Joint Commission Re-Names "DISRUPTIVE BEHAVIOR" - Will It Change How The Issue is Addressed?

As of 7-1-12, The Joint Commission has revised the term disruptive behaviors in Leadership Standard LD.03.01.01 (first out in 2009) regarding the culture of safety, to behaviors that undermine a culture of safety. Why? “Initially the Joint Commission decided to use the term disruptive behavior because it was commonly used in the literature and recognized by most individuals in the workplace. However, Joint Commission staff have since learned that the term disruptive behavior is not viewed favorably by some health care practitioners and is even considered ambiguous for some audiences. For example, some physicians have expressed that strong advocacy for improvements in patient care can be characterized as disruptive behavior. Also, the phrase disruptive behavior may be used in the context of a care environment that has become temporarily unsettled by the behavior of a patient, a resident, or an individual served. Using the language behaviors that undermine a culture of safety offers a better way to describe the problem addressed by the standard.”¹

Leadership Standard LD.03.01.01 says “Leaders create and maintain a culture of safety and quality throughout the [organization].” The above wording changes are as follows, in Elements of Performance: A 4 and A5 (old wording is in parentheses):

A 4. Leaders develop a code of conduct that defines acceptable (disruptive, and inappropriate behaviors) behavior and behaviors that undermine a culture of safety.
A 5. Leaders create and implement a process for managing (disruptive and inappropriate behaviors) behaviors that undermine a culture of safety.²

Will this change in phraseology affect the processes that health organizations now use to deal with intimidating and angry behavior? Might this softer approach allow such negative behaviors to be discussed more openly and be more frequently addressed? Or might it water down the issue and hamper facilities from addressing head on, what is essentially, call it what you will, disruptive behavior?

What's your opinion? Your comments are welcome and appreciated.

Our Disrupting Disruptive Behavior and Anger Management: Taming the Beast seminars can help your facility or company with these issues. We also offer individual Anger Management Coaching.

1, 2 - Joint Commission Perspectives®, January 2012, Volume 32, Issue 1 Copyright 2012 Joint Commission on Accreditation of Healthcare Organizations

Visionary Health Solutions - New Name & Services: Anger Management, Visionary Leadership Coaching & Team Building

Ex: SEE "REVERSING NEGATIVE BELIEFS 'BLUEPRINT' " VIDEO BELOW.

In the year since my last post, a lot has changed - we have a new name, Visionary Health Solutions, and new services. In addition to Wellness, Stress Management and Personal Development Seminars for medical and other companies, our newest "Health Solutions" include Anger Management 1:1 coaching and classes; Team Building and Group Coaching sessions; and individual Leadership and Personal Coaching for executives and other leaders, and for other employees or private persons wanting to move forward or being mandated to get help in their personal or professional lives. Visit us at www.VisionaryHealthSolutions.com

Our new "Visionary" services incorporate cutting-edge techniques that can have profound effects. We help clients build and envision successful futures while helping them get "unstuck" and unearth blocks they have to getting there, and then move them toward their goals. Have you tried "The Secret" and visualized your future but are still stuck here? Then you need "The Secret" to "The Secret" - unlocking your subconscious negative beliefs that keep you trapped. And that's what we provide in our coaching sessions and seminars - processes that can flip around sometimes lifelong struggles that work more quickly and deeply than traditional methods. 

I explain more in this "Reverse Your Negative Beliefs 'Blueprint' "
6 minute video. Stay tuned for more on these subjects! 

  

Congress Gets Serious About Stress and Mindfulness

Listen to this inspiring YOUTUBE video I found regarding mindfulness. In a Congressional hearing, Rep. Tim Ryan (D-OH) asks Secretary of Health and Human Services Kathleen Sebelius about stress reduction via mindfulness, and how it can help our nation.  What's this about?

Stress management requires being mindful, or self aware in a given moment.  For example, if I'm feeling strong anger, rather than reacting and yelling, I might ask, "What am I feeling right now?  What's going on in my body?"  I might answer, "I'm really feeling hurt under the anger, and my heart is pounding."  So to slow the pounding and feel the hurt rather than yell, I breathe deeply for 10 minutes.  Being mindful helped me create a workable stress management strategy.  Now I'm calmer, I feel better physically, and I prevented an argument.   

Mindfulness meditation is an excellent tool to learn self-awareness - and to manage stress.  It helps with anger management, reducing violence, ameliorating pain, curbing compulsive/addictive behaviors, and more - areas now getting national attention.  So next time I'm upset and want to soothe myself with a donut, I might instead become aware that I'm really feeling disappointed and take a walk instead.

To do it:  Sit quietly.  Close your eyes.  Take deep breaths.  Become aware of your breath, your emotions, your body, by asking, "How am I experiencing myself?" For example, ask, "What emotion am I feeling right now?"  Or, "Where is there tension in my body?"  Then sit with that awareness.  Ask again:  "What emotion am I feeling now?"  A new one may rise up into your awareness.  Do this for 5-10 minutes. 

With practice you'll really get to know yourself well.  Becoming aware of your emotions is important, especially if this is difficult for you.  Why is it important?  Until you know how you truly feel about something, you won't change it.  Emotion is a much better motivator than denial. 

New Tough NY Physician Discipline Laws

  On 11/3/08, new legislation became effective in New York making the disciplinary system more strict for physicians reported to the Office of Professional Medical Conduct (OPMC) for misconduct, and makes such information more accessible to consumers. 

These law changes make it even more imperative for clinicians with addictive and psychological problems to seek immediate treatment to regain their health and avoid discipline.  A report to OPMC can result in quick publicizing of charges, and possible losses of license, job, career, income, self-esteem, and thousands in legal fees.  Colleagues in leadership positions should ensure such individuals get help ASAP.  Such individuals can also self-refer or be referred to the Committee for Physician Health at 1-800-338-1833 or 518-436-4723. 

A synopsis of the law changes include:

1.  OPMC now makes charges against a physician public much sooner: after they are served vs. after an order is issued, and before appeals.  

2.  OPMC can more easily obtain a physician's personal medical records if they believe s/he may be impaired by addictive and psychiatric disorders.    

3.  Physicians must update their profiles every 6 months, a condition for license re-registration.  

Other law changes involve mandating clinical competency exams, reviewing malpractice histories to see if doctors should be investigated, and more.  Courts must also notify OPMC of physician misdemeanor and felony convictions, such as DWI's.

Go to www.abramslaw.com for an article fully describing the new law, "The Office of Professional Medical Conduct:  How Changes In Public Health Law Section 230 May Affect You" by Lawrence F. Kobak, DPM, JD and Michael S. Kelton, Esq.